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Shipping Policy

Home Shipping Policy

Shipping Policy

Tarang Prakashan
Last updated: October 05, 2025
Applies to: Orders placed on tarangprakashan.com

1) Scope & Definitions

  • We/Us/Our/Company: Tarang Prakashan, 55, 2nd Floor, Lane No. 2, Westend Marg, New Delhi – 110030, India.
  • Customer/You: Any individual or entity placing an order on our website.
  • Products: Books and allied publishing merchandise listed on our website.
  • Business Days: Monday–Saturday, excluding public holidays in Delhi (India).

Note: Orders placed via third-party marketplaces (e.g., Amazon/Flipkart) are fulfilled under their respective shipping policies.

2) Serviceability & Shipping Speeds

  • India (Domestic): We ship to most PIN codes via trusted courier partners.
  • Metro Cities: 2–5 business days after dispatch
  • Non-Metro & Remote Areas: 4–8 business days after dispatch
  • International: 7–21 business days after dispatch (country-specific variations apply)

Note: Delivery timelines are estimates. Delays may occur due to weather, restrictions, courier backlogs, or festivals.

3) Processing & Dispatch Timelines

  • Order Processing: 1–2 business days (payment verification, QA, packing).
  • Cut-off Time: Orders after 12:00 noon IST process next business day.
  • Pre-orders/Back-orders: Dispatched after the notified date.
  • Bulk Orders: May require additional time; our team will confirm schedule.

4) Shipping Charges

  • India: Free or discounted shipping may apply above a cart value. Standard charge applies below threshold.
  • COD: COD fee + shipping charges; availability depends on PIN code.
  • International: Charges are weight/zone-based. Duties/taxes borne by customer unless stated.

5) Order Tracking

On dispatch, you’ll receive an email/SMS with tracking ID. Tracking activates within 24 hours. For assistance, email orders@tarangprakashan.com.

6) Packaging & Partial Shipments

We use tamper-evident and protective packing. Multi-item orders may ship separately, each with a unique tracking ID.

7) Address Accuracy & Changes

Please ensure your details are correct. Address changes after placing the order are not guaranteed; contact us immediately if required.

8) Delivery Attempts & Undeliverable Orders

Couriers make up to 3 attempts. If unreachable, parcel may return. Re-shipping incurs extra charges; refunds exclude freight and handling.

9) Damaged, Missing, or Wrong Item

If you receive a tampered or damaged parcel, take clear photos within 48 hours and email support@tarangprakashan.com with order details. Verified cases will be replaced or resolved under our Returns Policy.

10) Cancellations

Before dispatch, cancellation requests can be emailed to orders@tarangprakashan.com. Once shipped, cancellation is not possible; refer to our Returns Policy.

11) International Shipments — Duties & Taxes

Orders ship DDU (Delivery Duty Unpaid). Local customs duties, VAT/GST, and clearance fees are customer’s responsibility. Customs delays are beyond our control.

12) Delays & Force Majeure

We are not liable for delays due to natural disasters, strikes, lockdowns, or carrier issues. We’ll coordinate with couriers to resolve as best possible.

13) Title, Risk & Invoice

Ownership and risk pass to customer upon delivery. A GST invoice is included or sent electronically.

14) Contact & Support

15) Policy Updates

This Shipping & Delivery Policy may be updated from time to time. The latest version will always appear on this page.

© 2025 Tarang Prakashan | All Rights Reserved. Governed by the laws of India. Jurisdiction: New Delhi.