Safe & Secure Logistics

Shipping & Delivery Policy

We aim to maintain a smooth and transparent shipping experience for our customers through trusted logistics partners.

General Shipping Information

Tarang Prakashan ships books across most serviceable locations in India and selected international destinations. We coordinate with leading logistics partners to ensure safe and timely transportation.

Domestic Shipping

Delivery to almost all PIN codes across India via standard courier services.

International

Timelines vary based on destination, customs clearance, and local regulations.

Business Days

Operations run Monday to Saturday, excluding major public holidays.

Estimated Delivery

Varies by location (Metro: 3-5 days, Non-Metro: 5-8 days typically).

Processing and Logistics

Order Processing & Dispatch

Orders are generally processed within 1–2 business days after payment verification. During this stage, products undergo quality checks and secure packaging before being handed over to the courier.

Shipping Charges & COD

Charges vary based on weight, destination, and order value. Any applicable fees are displayed during checkout. Cash on Delivery (COD) is available for selected PIN codes with additional handling fees.

Order Tracking

Once dispatched, tracking details are shared via Email, SMS, or WhatsApp. You can monitor your shipment movement directly through the courier partner's portal using the provided ID.

Packaging & Handling

We use protective, tamper-evident materials to ensure your books reach you in perfect condition. Multi-item orders may occasionally arrive in separate shipments.

Failed Delivery & Address Accuracy

Please ensure accurate address details. Courier partners attempt delivery multiple times. If an order returns due to an incorrect address, re-shipping charges may apply.

Damaged or Incorrect Items

If you receive a tampered or damaged package, contact our support team within 48 hours with clear photos and order details for a quick resolution.

Contact Support

For any shipping queries, reach out to our dedicated logistics support team:

  • Order Help: orders@tarangprakashan.com
  • Support: support@tarangprakashan.com
  • WhatsApp: +91-7067334050 (10 AM - 6 PM IST)