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Safe & Secure Logistics

Shipping & Delivery Policy

Clear shipping guidelines for book orders, dispatch timelines, courier tracking, delivery support and safe handling.

General Shipping Information

Tarang Prakashan ships books across most serviceable locations in India and selected international destinations. We work with trusted courier and logistics partners to deliver books safely and professionally.

Delivery timelines depend on order type, stock availability, printing status, destination PIN code, courier network, public holidays and local conditions. We try our best to process every order smoothly and keep customers informed.

Domestic Shipping

Delivery support across most serviceable PIN codes in India through standard courier services.

International Delivery

Selected international shipping may be available depending on destination, courier feasibility and customs rules.

Business Days

Processing is generally handled Monday to Saturday, excluding major public holidays and courier holidays.

Estimated Delivery

Metro locations usually take 3–5 business days, while non-metro locations may take 5–8 business days after dispatch.

Shipping Service Coverage

Tarang Prakashan ships books through trusted courier and logistics partners. Delivery availability depends on the serviceability of the destination PIN code or country.

Domestic Shipping

We ship books across most serviceable locations in India. Delivery timelines may vary depending on city, state, courier network, weather, public holidays and local logistics conditions.

Non-Serviceable Locations

Some remote areas, restricted zones or locations with limited courier access may not be serviceable. In such cases, our team may suggest an alternate address or suitable delivery option.

Business Days

Order processing and dispatch activities are usually handled from Monday to Saturday, excluding major public holidays, courier holidays and unavoidable operational closures.

Order Processing & Dispatch

Every order goes through confirmation, packing and dispatch coordination before it is handed over to the courier partner.

Processing Time

Orders are generally processed within 1–2 business days after payment confirmation. Print-on-demand, bulk orders or special editions may take additional processing time.

Dispatch Timeline

Once the order is packed and ready, it is handed over to the courier partner. Dispatch timelines may change during high order volume, stock movement, printing delays or courier pickup issues.

Estimated Delivery

Metro city deliveries usually take 3–5 business days after dispatch. Non-metro and remote location deliveries may take 5–8 business days or more depending on courier serviceability.

Multiple Shipments

If an order contains multiple books or bulk quantity, it may be shipped in more than one package. Separate tracking details may be shared where applicable.

Shipping Charges & Payment

Shipping charges depend on order value, weight, quantity, delivery location and selected shipping method.

Shipping Fee

Shipping charges, if applicable, are calculated based on package weight, delivery location and courier rates. The final amount may be shown during checkout or confirmed by our support team.

Cash on Delivery

Cash on Delivery may be available only for selected PIN codes and selected products. COD orders may carry additional handling charges where applicable.

Bulk Orders

For bulk book orders, shipping cost may be calculated separately based on total quantity, carton weight, city and preferred transport option.

Order Tracking

Tracking details help customers monitor shipment movement after dispatch.

Tracking Details

Once the order is dispatched, tracking details may be shared through email, SMS, WhatsApp or any other available communication channel.

Tracking Updates

Courier tracking updates may take some time to appear after dispatch. Sometimes the courier portal updates after the package reaches the next scan point.

Courier Partner Portal

Customers can track their shipment through the courier partner’s website using the tracking ID or AWB number provided after dispatch.

Packaging & Handling

Books are packed carefully to reduce damage during transit.

Secure Packaging

We use suitable packaging material to protect books during movement. Packaging may vary depending on book size, quantity, weight and shipping method.

Handling by Courier

After dispatch, packages are handled by third-party courier and logistics partners. Tarang Prakashan cannot directly control handling at every courier transit point.

Bulk Packaging

Bulk orders may be packed in cartons or multiple packets. Customers should inspect outer packaging at the time of delivery wherever possible.

Failed Delivery & Address Accuracy

Correct delivery details are important for successful delivery.

Correct Address

Customers must provide complete and accurate shipping details including name, mobile number, PIN code, landmark, house number, street and city.

Delivery Attempts

Courier partners may attempt delivery more than once depending on their policy. If the customer is unavailable or unreachable, the package may be returned.

Return to Origin

If a package returns due to incorrect address, phone not reachable, refusal, non-availability or courier failure, re-shipping charges may apply.

Damaged, Missing or Incorrect Items

We try to resolve genuine delivery issues quickly when reported with proper details.

Damaged Package

If the package is visibly damaged, tampered or wet at delivery, customers should take clear photos or videos before opening and contact support as soon as possible.

Reporting Time

Damaged, missing or incorrect item concerns should be reported within 48 hours of delivery with order details, photos, videos and packaging proof.

Resolution

After verification, Tarang Prakashan may arrange replacement, correction, re-dispatch or another suitable resolution depending on the issue and product availability.

International Shipping

International shipping may be available for selected books and destinations.

Destination Based Timeline

International delivery timelines vary depending on destination country, customs clearance, local courier network, shipment method and regulatory checks.

Customs & Duties

Any customs duty, import fee, local tax or destination-country charge will be the responsibility of the customer unless clearly mentioned otherwise.

International Restrictions

Certain destinations may have shipping restrictions, higher courier charges or longer delivery timelines. Our team may confirm feasibility before dispatch.

Need help with your order?

For shipping updates, tracking assistance, damaged package concerns or delivery-related queries, please contact our support team with your order details.

Order Help: orders@tarangprakashan.com | Support: support@tarangprakashan.com | WhatsApp: +91 70673 34050

Order Support

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Our logistics team is here to help you track and receive your books safely.

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